My compliments to you on obtaining the services of Mario as your Senior Field Representative. I was delighted with the concise and knowledgeable presentation of your products, his thoroughness from beginning to end on the roofing project and his impeccable professionalism. Timing on many projects can also be important. Staff were on the premises when I was told they would be from the delivery of the products needed to the dumpster for the trash. There is no doubt that I intend to recommend your firm again and again. Please express my sincerest “Thank You” to Mario for a job well done. He truly is an asset to your company.
Just a note to let you know how pleased we are with our new roof. Your work crew did a great job. I hope you know what a gem you have in your senior field rep Paul. He is very professional, friendly and knowledgeable; a get-the-job-done kind of guy. He certainly does more than 110% to please his customers. We will definitely recommend Countryside Roofing to anyone needing a new roof, siding or windows. Thank you
Thank you so much! I am so pleased. You all were great. Tell the crew I was impressed!
Thank you for doing our roof. I am very pleased with the job that you performed. Your workers were polite and fast. They did a great job! I was very pleased with how fast the job was completed from the time it took to get the quote to the completion of the job. Thank you for keeping us up to date as to when the job could or could not be done, according to the weather. Again, Thank you!
Please accept this letter as an open invitation for prospective clients to contact me with regards to retaining your services. Because of the quality of product and services that you provided me, I was able to complete my building on time and in a manner that had a positive effect on my tenants.
We recently had our roof replaced by COUNTRYSIDE ROOFlNG SIDING & WINDOWS, INC. I feel I would be amiss if I didn’t explain my experience with your company. The quality of your workmanship, professionalism and expediency of the project was by far the best I have ever seen, considering I came from the roofing industry. The entire communication process with your Senior Field Representative, Mario from start to finish was extremely professional. His help in explaining the entire process from colors, detail of the job, what was needed, what was not, when the crew would arrive when they would be finished, and the process of cleaning up with a magnetic rack brought us comfort. Mario went beyond the call of duty; answering a few of my “finicky” late night weekday and weekend calls. He always returned my phone call in a timely manner. Your crews…..U…N..BELIEVABLE. These guys work together like music.
I must say your company is unique and exceptional. The workmanship, owner and workers are all excellent. I really got lucky picking your company. Thank you.
We want to thank you and all of your workmen for the recent job you did on our roof and gutters in Batavia. It is so risky these days to hire “unknown” companies to do work on your home. It is so hard to separate out the responsible, honest, fair companies from those who appear to be such. When my wife got your name from one of her clients I thought -well, it won’t hurt to just call and talk with you. Our experience with Countryside, from start to finish, has been excellent. You did what you said you were going to do, when you said you were going to do it and at a very fair cost. We have had several friends look at your quote as well as the finished job and remark what a great deal we got. We feel the same way. Your products are excellent, your workmen are polite, friendly and do very high quality work. We are very pleased. If we can ever serve as references for your company please let us know. We have already spread your name throughout our family, church and personal jobs. Thank you again very much.
Thank you so much for the excellent job you did replacing our roof. It really looks great & we couldn’t believe how quickly it was completed. Paul was excellent to work with. He was very helpful through each step of the process & in dealing with our insurance company. Paul was very knowledgeable, friendly & professional in all of his dealings with us. Thank you for a job well done! We will definitely recommend your company to others.
I just wanted to let you know how pleased my husband and I have been with all your work. We recently had new windows, new siding, new roof and also the soffits and fascia wrapped by your company and can’t believe how perfect everything is!!! I have to sing the praises of Mario Ciucci who has been so darn great to us!!! He is very helpful and professional and just all around great with every aspect of the job!! I have recommended your company and Mario to all my neighbors and I hope you are able to get some new business from them. Please make sure to applaud Mario on a job WELL DONE!!! Thanks for everything. We are so pleased!!
Roofing and siding storm damage seems to be more common and severe. The most common forms of storm damage are hail, wind and lightning strikes. Insurance companies cover all of the types of storm damage. The obvious damage is easily identifiable, but the smaller less visible damage can often times cause the most damage in the long term and requires a trained eye to identify. Understanding how insurance companies evaluate home owner claims for hail, wind and lightning damage is the key to ensuring that you are being fairly compensated in the process. We assist home owners by meeting with the adjusters during the inspection, auditing the insurance company estimates for covered items, quantities, pricing and local Building Code upgrade requirements. Dealing with insurance adjusters and managing construction projects thoroughly is a unique combination of skill sets. Countryside Roofing, Siding and Windows is one of the few companies that has mastered this combination of skills.
Advice to the Home Owner
Protect Yourself and be wary of the Storm Chasers.
After a substantial storm hits, Storm Chasing contractors and installers come from all over the the United States to capitalize on the insurance related work. Frequently, many of these contractors leave town with unfinished work or with insurance checks in hand without any work having been performed. There are firms that rent roofing licenses from local companies in order to pull the necessary building permits to install jobs. Out of town sales representatives flood the market place. These companies are profit driven and not quality driven. They look for cheapest way to install jobs. They have mastered cutting corners on material quality as well as short cutting all quality installation techniques. Most of these out of state companies, sales reps and installers will leave at a moments notice for the next big storm in another state. The phones start ringing with complaints and fraud issues after they leave town.
How to identify storm chasers?
Look for the out of state licenses plates. Listen for an accent that is not local. Ask to see their driver’s license to see if they are from out of state. Research the firm through the Illinois Attorney General Office at 800-386-5438.
