We recently had our roof replaced by COUNTRYSIDE ROOFlNG SIDING & WINDOWS, INC. I feel I would be amiss if I didn’t explain my experience with your company. The quality of your workmanship, professionalism and expediency of the project was by far the best I have ever seen, considering I came from the roofing industry. The entire communication process with your Senior Field Representative, Mario from start to finish was extremely professional. His help in explaining the entire process from colors, detail of the job, what was needed, what was not, when the crew would arrive when they would be finished, and the process of cleaning up with a magnetic rack brought us comfort. Mario went beyond the call of duty; answering a few of my “finicky” late night weekday and weekend calls. He always returned my phone call in a timely manner. Your crews…..U…N..BELIEVABLE. These guys work together like music.

We recently had a new roof and gutters on our home in June. We had estimates other than your company and your representative, Mario, greatly impressed us. He was the reason we chose Countryside, and we were not disappointed. We are more than pleased with everything. We would not hesitate to recommend your company to anyone. Whenever we had a question and called Mario, he promptly called us back and made sure everything was taken care of. Thank you again. We are very glad we chose you.

My compliments to you on obtaining the services of Mario as your Senior Field Representative. I was delighted with the concise and knowledgeable presentation of your products, his thoroughness from beginning to end on the roofing project and his impeccable professionalism. Timing on many projects can also be important. Staff were on the premises when I was told they would be from the delivery of the products needed to the dumpster for the trash. There is no doubt that I intend to recommend your firm again and again. Please express my sincerest “Thank You” to Mario for a job well done. He truly is an asset to your company.

We want to thank you and all of your workmen for the recent job you did on our roof and gutters in Batavia. It is so risky these days to hire “unknown” companies to do work on your home. It is so hard to separate out the responsible, honest, fair companies from those who appear to be such. When my wife got your name from one of her clients I thought -well, it won’t hurt to just call and talk with you. Our experience with Countryside, from start to finish, has been excellent. You did what you said you were going to do, when you said you were going to do it and at a very fair cost. We have had several friends look at your quote as well as the finished job and remark what a great deal we got. We feel the same way. Your products are excellent, your workmen are polite, friendly and do very high quality work. We are very pleased. If we can ever serve as references for your company please let us know. We have already spread your name throughout our family, church and personal jobs. Thank you again very much.

I must say your company is unique and exceptional. The workmanship, owner and workers are all excellent. I really got lucky picking your company. Thank you.

Please accept this letter as an open invitation for prospective clients to contact me with regards to retaining your services. Because of the quality of product and services that you provided me, I was able to complete my building on time and in a manner that had a positive effect on my tenants.

I want to thank you for the super job you & your crew did on our roof & siding. It is very hard to find competent contractors these days and I was very pleased with your workers. Mario handled everything from how to deal with the insurance company to ordering materials, tips on what to do with the window frames, to scheduling the work and what to expect. Everything he said how and when it would happen did in fact happen that way, no surprises, no delays. The siding guys were professionals from the beginning to the end, I was amazed that they finished the job in one day and 2 ½ hours. I have and will recommend your company to all my friends. Thank you!

Thank you so much! I am so pleased. You all were great. Tell the crew I was impressed!

Thank you for another wonderful job. Your roofing and window team did a wonderful job and they both cleaned up the site after their project was completed. As you might know, this type of effort is becoming less of the norm and therefore I thank you and your partners for your guidance, training and attention to detail.

Just a note to let you know how pleased we are with our new roof. Your work crew did a great job. I hope you know what a gem you have in your senior field rep Paul. He is very professional, friendly and knowledgeable; a get-the-job-done kind of guy. He certainly does more than 110% to please his customers. We will definitely recommend Countryside Roofing to anyone needing a new roof, siding or windows. Thank you

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Roofing and siding storm damage seems to be more common and severe.  The most common forms of storm damage are hail, wind and lightning strikes.  Insurance companies cover all of the types of storm damage.  The obvious damage is easily identifiable, but the smaller less visible damage can often times cause the most damage in the long term and requires a trained eye to identify.  Understanding how insurance companies evaluate home owner claims for hail, wind and lightning damage is the key to ensuring that you are being fairly compensated in the process.  We assist home owners by meeting with the adjusters during the inspection, auditing the insurance company estimates for covered items, quantities, pricing and local Building Code upgrade requirements.  Dealing with insurance adjusters and managing construction projects thoroughly is a unique combination of skill sets.  Countryside Roofing, Siding and Windows is one of the few companies that has mastered this combination of skills.

Advice to the Home Owner
Protect Yourself and be wary of the Storm Chasers.
After a substantial storm hits, Storm Chasing contractors and installers come from all over the the United States to capitalize on the insurance related work.  Frequently, many of these contractors leave town with unfinished work or with insurance checks in hand without any work having been performed.  There are firms that rent roofing licenses from local companies in order to pull the necessary building permits to install jobs.  Out of town sales representatives flood the market place.  These companies are profit driven and not quality driven.  They look for cheapest way to install jobs.  They have mastered cutting corners on material quality as well as short cutting all quality installation techniques.  Most of these out of state companies, sales reps and installers will leave at a moments notice for the next big storm in another state.  The phones start ringing with complaints and fraud issues after they leave town.

How to identify storm chasers?
Look for the out of state licenses plates.  Listen for an accent that is not local.  Ask to see their driver’s license to see if they are from out of state.  Research the firm through the Illinois Attorney General Office at 800-386-5438.

Types of Storm Damage

• Hail
• Wind
• Lightning
• Water